Help Center

Artist FAQ

Joining

Why should I sell my artwork on Art Selectors?

How can I sign up as an artist and begin selling my artwork?

What do I need to know about selling artwork on Art Selectors?

How much commission do Art Selectors retain?

Selling

What kind of artwork can I sell with Art Selectors?

Can I sell my artwork on other online galleries, as well as Art Selectors?

Can I sell on Art Selectors if I live outside Australia?

Can I sell to buyers outside of Australia?

Can I sell artwork by other artists?

Can I sell artwork that I own but have not created myself?

How do I best price my artwork and what are the requirements for pricing?

Once I’ve made a sale, how does shipping work?

Where do I get my shipping label from?

How do I best pack my artwork for shipping?

Which delivery company or courier should I use?

How do I book a courier?

What happens if my artwork gets returned?

How do I make my artwork available for purchase?

Where can I find my artwork on the Art Selectors website?

How do I best photograph my artwork?

I keep getting an error when uploading my artwork photographs.

What should I include in my artwork description?

Why isn’t my artwork active yet?

How can I edit my artwork?

How do I delete or made my artwork as sold?

Your Account

What should I include in my artist description?

How do I add or change my profile picture?

What happens if I forgot my password?

I’m going on holiday; how do I pause my account?

How do I make my artwork unavailable for purchase?

How do I delete my account?

Why has my account been deactivated?

Can I post links to my website or social media from my Artist Profile page?

What is expected when replying directly to customers?

Someone wants to visit my studio, is that allowed?

What’s the process when a customer wants to commission artwork?

Marketing

How do I make my art profile stand out?

How do I make my artwork stand out?

How do I promote my artwork?

How do I get my artwork featured on Art Selectors emails and website?

Financials / Invoices

How do I get paid my artwork is sold?

I got funds from Art Selectors, but the amount I was paid is not what I expected. What do I do?

Can I get paid via PayPal?

How do I add / change my bank details?

Do I need to give Art Selectors my ABN?

Do I need to charge GST on my artwork?

Does the sell price of my artwork include GST?

Does Art Selectors pay GST on the artists behalf?

Who pays GST once my artwork is sold?

Where can I download the invoice that shows how much I was paid by Art Selectors?

Where can I download the invoice that was sent to the buyer of my artwork?

Do I send a separate invoice to the customer who bought my artwork?